Cookie Policy

1. What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, or mobile phone) when you visit. They are widely used to make websites function correctly, to remember your preferences, and to provide information to website owners about how their site is being used.

Cookies do not give us access to your device or any information beyond what they are set up to record. You can control and manage cookies through your browser settings — details are provided further down this page.

2. Types of Cookies We Use

Our website uses four categories of cookies:

3. Manage Your Cookie Preferences

Use the toggles above to choose which optional cookie categories you accept. Your selection is saved to your browser and will apply on future visits. You may update your choices at any time.

4. Third-Party Cookies

Some cookies on our website are placed by third-party service providers. These include:

• Google Analytics — anonymised website usage statistics
• Google Maps — interactive map embedded on our Contact page (may set cookies when the map is interacted with)
• Advertising networks — only active where you have consented to marketing cookies

Claiven does not control third-party cookies directly. You may consult each provider's own cookie and privacy policy for further details.

5. Cookie Duration

Cookies used on our site fall into two duration categories:

• Session cookies — exist only for the duration of your browser session and are deleted when you close your browser. They are used for security and form functionality.
• Persistent cookies — remain on your device until they expire or until you delete them manually. These are used to remember consent choices and, where applicable, analytics and preference data.

6. Managing Cookies in Your Browser

You can also control and delete cookies through your browser settings. Please note that disabling cookies may affect how certain parts of our website function. Below are links to guidance for the most common browsers:

7. Your Rights

You have the right to:

• Withdraw consent for optional cookies at any time using the toggles on this page
• Request information about the personal data collected through cookies
• Request deletion of cookie-related personal data where no other legal basis applies
• Lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your data protection rights have not been respected

Please note that withdrawing consent for cookies does not affect the lawfulness of any processing that took place before the withdrawal. For privacy-related enquiries, contact us at privacy@claivenxs.

8. Contact